As airlines toughen rules around lithium batteries due to fire danger, disability advocates want clearer accessibility standards and more consistency between carriers
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Dr Jurai Darongkamas has travelled all over the world with her mobility scooter and says she never had a problem until she booked a flight with Qantas earlier this year.
The 60-year-old clinical psychologist, who lives in the UK city of Birmingham, flew to Sydney on Thai Airways without issue but was not allowed to board her connecting Qantas flight to her holiday destination in New Zealand.
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