Bunnings given green light to use facial recognition tech on customers to combat crime

Tribunal heard Bunnings store managers’ evidence of regular threatening or abusive behaviour from some customers

Hardware giant Bunnings has been given the green light to use facial recognition technology on customers in order to prevent crime.

The administrative review tribunal this week reversed a 2024 ruling by the Australian privacy commissioner that had found Bunnings breached the privacy of store visitors by scanning and checking their faces.

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